Refund & Exchange Policy
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at info@4thquarter.net
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package.
RETURNS & EXCHANGES
If I don't like my items, can I return?
If you receive an item you are not completely satisfied with, please email us at info@4thquarter.net.
Include your order number, email address and name and let us know the issue with your item.
Our customer service team is happy to help answer any questions you may have regarding your return. Depending on your preference, we will work with you to quickly issue a replacement item or refund back to your original form of payment within 5-7 business days. Shipping costs are non-refundable.
What qualifies as a replacement order?
We will gladly issue you a replacement order for any of the following reasons:
You received an incorrect item
Your order contains damaged product(s)
Your order has a printing error
You do not receive your order but it has been marked as delivered by USPS or Canada Post
Please email us at info@4thquarter.net.
Include your order number, email address and name and let us know the issue with your item(s).
My item didn't fit. Can I return it?
We understand it can be a challenge to find the perfect size online, especially with variations in sizing across different brands. We gladly accept exchanges within 14 days of your original order date. All return shipping charges are the responsibility of the customer.
Please email us at info@4thquarter.net. Include your order number, email address and name on the order as well as the details of the item you wish to exchange, and the reason you would like to make the exchange. Upon approval, we will have a replacement item printed and shipped to you as quickly as possible.
We can not accept exchanges for items that exceed our 14-day exchange window.
My item is damaged. Do you accept defective returns?
While it is rare, mistakes can happen. Please email us at info@4thquarter.net. Include your order number, email address and name on the orderas well as a photo of the incorrect or defective item. This will allow us to verify the mistake and issue a replacement item. We do not require you to return the item if it is in fact defective or incorrect.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.